Get answers to your burning questions.
How do I become a member?
Simply start the application online, and we'll finish it up with you in a quick visit! Make sure to bring forms of identification, like a state ID, when you stop in.
How do I transfer money to someone?
Internally, we allow member-to-member transfers through Digital Banking (navigate to “Member 2 Member” in our app) or at any of our branches. We also allow external transfers to other financial institutions through Digital Banking – just navigate to “Transfers” within our app and add an external account.
Does my Visa credit card work internationally?
Yes, however, there is a fee for international charges. We suggest that members call us to remind us they are traveling internationally.
Why isn’t my card working?
There are many reasons why a card might not be working. Examples include a wrong CVV, wrong expiration dates, an incorrect PIN, fraud, or something like insufficient funds. Please call us at (833) 694-6834 to figure out how we can help.
How do I view Visa transactions?
You can view your credit card transactions by going to eZCard through our app (under the credit card transactions page) or by going to their website directly.
How do I enroll in Digital Banking?
You can enroll online or in person at any of our locations.
Do I need to be a member to apply for a loan?
No. A loan officer will take your membership application after you've applied for a loan, if you aren't already a member. You don't need an appointment, either. Walk into any of our three branches!
How do I apply for a loan?
Apply online, in person, or over the phone.