Membership Experience Survey

* Required Fields

Which branch are you submitting feedback regarding? *

On a scale from 1-10 with 1 being least/not at all and 10 being most/all the time, how likely are you to recommend us to a friend, family, or colleague? *

On a scale from 1-10 with 1 being least/not at all and 10 being most/all the time, does our staff provide friendly, courteous, and professional customer service? *

On a scale from 1-10 with 1 being least/not at all and 10 being most/all the time, do we handle your transactions promptly, completely, and accurately? *

On a scale from 1-10 with 1 being least/not at all and 10 being most/all the time, how likely are you to utilize us for all of your financial service needs (checking, savings, loans, and other services you would want from a financial institution)? *

Please feel free to provide specific feedback about your experience(s) with our credit union

When was the last time you visited our website? *

On a scale from 1-10, with 1 being least/not at all and 10 being most/all the time, how likely are you able to find the financial solutions you need from our website? *

Are there any things you would change to make our website easier to use? If so, please explain.

If you provided feedback regarding a specific employee, could you please list the employee's name or teller number (printed on receipts), the date of the occurrence, and fill out your contact information below so we can reach out to you if necessary?

Full Name

Email Address

Phone Number

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